1.1 KEMI TRADE aim to process and dispatch your Order within 5 working days of receipt. If a particular product you have ordered is not available, then the unavailable item will be placed on back order and your entire order will be dispatched when the item becomes available.
1.2 Delivery shall be arranged by KEMI TRADE unless otherwise expressly agreed. KEMI TRADE shall be free to arrange delivery by such method of carriage as KEMI TRADE may choose. Delivery shall be to the address provided by the Buyer for delivery. KEMI TRADE may deliver an Order in more than one delivery at its discretion.
1.3 On receiving the delivery the Buyer will examine the Goods.
1.4 In the event of any shortage or discrepancy between the Goods delivered and the Goods ordered or invoiced for the Buyer shall notify KEMI TRADE within 7 days of date of the delivery, or in the case of a discrepancy between delivery and invoice as soon as possible and in any event within 7 days of invoice. If no such notification is received then that shall be regarded as conclusive evidence as to the delivery being correct in both quantity and description.
1.5 In the event of the Goods suffering any actual tampering, defect, damage or deterioration the Buyer shall notify KEMI TRADE as soon as possible and in any event within 7 days of date of the delivery of the same specifying the tampering, defect, damage or deterioration in question. The Buyer shall retain the Goods so affected unless KEMI TRADE expressly agrees otherwise and permit KEMI TRADE to inspect or collect the same as it sees fit at KEMI TRADE’s expense in the first instance. If no such notification is received, or the affected Goods are not retained, then that shall be regarded as conclusive evidence as to the delivery being free from tampering, defect, damage or deterioration.
1.6 In the event of non-delivery of the Goods the Buyer shall notify KEMI TRADE of the non-delivery as soon as possible and in any event within 7 days of the date of invoice for the Goods that are not delivered.